The participants of the second cohort of the Citizen School for the Right to Health, in collaboration with the Auxiliary Mayors of Panyebar Village, REDC-SALUD advocates and the CEGSS team, conducted a monitoring day at the community health post. During this activity, service users were interviewed to learn about their perceptions of the four fundamental pillars of health: quality, acceptability, accessibility and availability.

In addition to interviews with users, meetings were held with health service personnel, including the person in charge of the post, and surveys were conducted to obtain a comprehensive view of the situation. The findings obtained will be compiled in a report that will highlight both positive aspects and specific recommendations for improving care in each of the services.

Coordination with local authorities becomes a bridge for the implementation of concrete solutions to improve health services in the community.

Assembly in the Palestinian Village

At the same time, in the village of Palestina, the participants of the Citizen School, together with the REDC-SALUD advocates and the CEGSS team, organized a community assembly to discuss users' perceptions and confidence in access to public health services.

The attendees identified various shortcomings in the system, such as the lack of ambulances, adequate infrastructure, medicines and sufficient personnel, which limits dignified and efficient care.

The work of the participants of the Citizen School for the Right to Health, together with the support of the REDC-SALUD advocates, has been fundamental in strengthening citizen vigilance and empowering the community to defend their right to dignified and quality health care.