{"id":3144,"date":"2024-09-19T05:23:00","date_gmt":"2024-09-19T05:23:00","guid":{"rendered":"https:\/\/cegss.org.gt\/?p=3144"},"modified":"2026-04-17T07:36:56","modified_gmt":"2026-04-17T07:36:56","slug":"actividades-de-vigilancia-ciudadana-en-los-cap-de-san-antonio-palopo-y-santa-catarina-ixtahuacan","status":"publish","type":"post","link":"https:\/\/cegss.org.gt\/en\/2024\/09\/19\/actividades-de-vigilancia-ciudadana-en-los-cap-de-san-antonio-palopo-y-santa-catarina-ixtahuacan\/","title":{"rendered":"Citizen surveillance activities at the CAPs of San Antonio Palop\u00f3 and Santa Catarina Ixtahuac\u00e1n"},"content":{"rendered":"
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La vigilancia ciudadana en los servicios de salud es un ejercicio planificado que se lleva a cabo de manera peri\u00f3dica en los centros de atenci\u00f3n. En este marco, las participantes de la segunda cohorte de la Escuela Ciudadana por el Derecho a la Salud en Solol\u00e1, junto a defensoras y defensores de la REDC-SALUD y el equipo del CEGSS, realizaron dos jornadas de vigilancia en los Centros de Atenci\u00f3n Permanente (CAP) de San Antonio Palop\u00f3 y Santa Catarina Ixtahuac\u00e1n.<\/p>

Las actividades se estructuraron en tres momentos clave: entrevistas con usuarias del servicio para recopilar las percepciones de los usuarios sobre calidad, aceptabilidad, accesibilidad y disponibilidad y tambi\u00e9n di\u00e1logos con el personal de salud. Finalmente, la conversaci\u00f3n con el encargado del CAP tanto de San Antonio Palop\u00f3 y Santa Catarina Ixtahuac\u00e1n permiti\u00f3 profundizar en las estrategias para optimizar la atenci\u00f3n, as\u00ed como los desaf\u00edos que enfrentan los centros en cuanto a infraestructura y equipamiento.<\/p>

Estas acciones no solo buscan evaluar la calidad del servicio, sino tambi\u00e9n promover una mayor colaboraci\u00f3n entre los usuarios y los prestadores de salud. Al involucrar a la comunidad de manera activa en el proceso de vigilancia, se fomenta una cultura de corresponsabilidad y se generan propuestas concretas para mejorar la atenci\u00f3n y hacerla m\u00e1s inclusiva y eficiente.<\/p>

Un aspecto fundamental de estas vigilancias fue la oportunidad de aplicar los conocimientos adquiridos durante el proceso formativo de la escuela. Las participantes demostraron habilidades en el manejo de t\u00e9cnicas de entrevista. A trav\u00e9s de estas pr\u00e1cticas, se visibiliza el compromiso y la labor de las participantes, as\u00ed como el apoyo de los defensores de la REDC-SALUD. Su servicio comunitario no solo fortalece la formaci\u00f3n en vigilancia, sino que tambi\u00e9n empodera a la comunidad en la defensa activa de su derecho a la salud, promoviendo soluciones a largo plazo basadas en las necesidades locales y el acceso equitativo a servicios de calidad.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Citizen monitoring of health services is a planned exercise that is carried out periodically in health care centers. Within this framework, the participants of the second cohort of the Citizen School for the Right to Health in Solol\u00e1, together with REDC-SALUD advocates and the CEGSS team, carried out two days of monitoring in the Permanent Care Centers (CAP) of San Antonio Palop\u00f3 and Santa Catarina Ixtahuac\u00e1n. The activities were structured in three key moments: interviews with users of the service to gather users' perceptions on quality, acceptability, accessibility and availability, as well as dialogues with health personnel. Finally, the conversation with the person in charge of the CAP in both San Antonio Palop\u00f3 and Santa Catarina Ixtahuac\u00e1n allowed us to deepen our understanding of the strategies to optimize care, as well as the challenges faced by the centers in terms of infrastructure and equipment. These actions not only seek to evaluate the quality of service, but also to promote greater collaboration between users and health care providers. By actively involving the community in the monitoring process, a culture of co-responsibility is fostered and concrete proposals are generated to improve care and make it more inclusive and efficient. A fundamental aspect of these vigils was the opportunity to apply the knowledge acquired during the school's training process. The participants demonstrated skills in the use of interviewing techniques. Through these practices, the commitment and work of the participants is made visible, as well as the support of the REDC-SALUD advocates. Their community service not only strengthens training in surveillance, but also empowers the community in the active defense of their right to health, promoting long-term solutions based on local needs and equitable access to quality services.<\/p>","protected":false},"author":1,"featured_media":3155,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-3144","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-cegss"],"acf":[],"_links":{"self":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts\/3144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/comments?post=3144"}],"version-history":[{"count":11,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts\/3144\/revisions"}],"predecessor-version":[{"id":4210,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts\/3144\/revisions\/4210"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/media\/3155"}],"wp:attachment":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/media?parent=3144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/categories?post=3144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/tags?post=3144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}