{"id":3091,"date":"2024-09-17T04:45:00","date_gmt":"2024-09-17T04:45:00","guid":{"rendered":"https:\/\/cegss.org.gt\/?p=3091"},"modified":"2026-04-29T02:27:26","modified_gmt":"2026-04-29T02:27:26","slug":"participantes-de-la-escuela-ciudadana-por-el-derecho-a-la-salud-monitorean-calidad-del-servicio-de-salud-en-solola","status":"publish","type":"post","link":"https:\/\/cegss.org.gt\/en\/2024\/09\/17\/participantes-de-la-escuela-ciudadana-por-el-derecho-a-la-salud-monitorean-calidad-del-servicio-de-salud-en-solola\/","title":{"rendered":"Participants of the Citizen School for the Right to Health monitor quality of health services in Solol\u00e1"},"content":{"rendered":"
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In an effort to strengthen citizen oversight and improve the quality of health services in the region, the participants of the second cohort of the Citizen School, REDC-SALUD Ombudsmen and the CEGSS team carried out oversight activities at the Santa Mar\u00eda Visitaci\u00f3n and San Andr\u00e9s Semetabaj CAPs. <\/p>\n

Aspects of citizen oversight<\/p>\n

Comprehensive monitoring with users: interviews were conducted to gather users' perceptions of the four elements of health: quality, acceptability, accessibility and availability.<\/p>\n

Identification of problems with service personnel: the challenges faced by the health service were addressed in order to ensure dignified care for all users.<\/p>\n

Monitoring process<\/p>\n

In both activities, interviews were conducted with various key stakeholders:<\/p>\n

    \n
  • In Santa Mar\u00eda Visitaci\u00f3n, we spoke with the person in charge of the service, workers, the ambulance pilot, the person in charge of the pharmacy and users of the service.<\/li>\n
  • In San Andr\u00e9s Semetabaj, we interviewed users, service personnel, the person in charge of Grandmothers Midwives and the CAP director.<\/li>\n<\/ul>

    <\/div>\n

    The findings obtained during the surveillance activities will be analyzed and compiled in a report that will highlight both the positive aspects of the services and specific recommendations for improving care in each service.<\/p>\n

    In this monitoring, the commitment and work of the participants of the Citizen School for the Right to Health, as well as the support of the REDC-SALUD Ombudsmen, is highlighted. Their community service not only strengthens training and surveillance, but also empowers the community in the defense of their right to health.<\/p>\n

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    In an effort to strengthen citizen oversight and improve the quality of health care in the region, participants from the second cohort of the Citizen School, REDC-SALUD Advocates, and the CEGSS team conducted monitoring activities at the CAPs in Santa Mar\u00eda Visitaci\u00f3n and San Andr\u00e9s Semetabaj.\u00a0 Aspects of citizen oversight Comprehensive monitoring with users: Interviews were conducted to gather users\u2019 perceptions regarding the four elements of health: quality, acceptability, accessibility, and availability. Identification of issues with service staff: The challenges facing the health service were addressed to ensure dignified care for all users. Monitoring Process In both activities, interviews were conducted with various key stakeholders: In Santa Mar\u00eda Visitaci\u00f3n, discussions were held with the service manager, staff members, the ambulance driver, the pharmacy manager, and service users. In San Andr\u00e9s Semetabaj, interviews were conducted with service users, service staff, the coordinator of the \u201cAbuelas Comadronas\u201d (Midwife Grandmothers), and the director of the CAP. The findings obtained during the monitoring activities will be analyzed and compiled into a report that will highlight both the positive aspects of the services and specific recommendations for improving care at each facility. This monitoring highlights the commitment and work of the participants in the Citizens\u2019 School for the Right to Health, as well as the support of the REDC-SALUD Advocates. Their community service not only strengthens training and monitoring but also empowers the community to defend its right to health.  <\/p>","protected":false},"author":1,"featured_media":3101,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[20],"tags":[],"class_list":["post-3091","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualidad-cegss"],"acf":[],"_links":{"self":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts\/3091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/comments?post=3091"}],"version-history":[{"count":34,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts\/3091\/revisions"}],"predecessor-version":[{"id":4681,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/posts\/3091\/revisions\/4681"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/media\/3101"}],"wp:attachment":[{"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/media?parent=3091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/categories?post=3091"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cegss.org.gt\/en\/wp-json\/wp\/v2\/tags?post=3091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}